1. Who We Are
NEX VIBE LTD operates the website [www.nexvibeltd.co.uk].
We are a company registered in England and Wales.
Company Number: 16782587
Email: nexvibeltd@yahoo.com
We are the data controller responsible for your personal data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. What Personal Data We Collect
We may collect, use, store, and transfer the following types of personal data:
Identity Data
Full name
Username or account details
Contact Data
Billing address
Shipping address
Email address
Telephone number
Financial Data
We do not store full payment card details. Payments are processed securely via third-party payment providers.
Transaction Data
Details of products purchased
Order history
Payment confirmations
Technical Data
IP address
Browser type and version
Time zone setting
Device information
Website usage data
Marketing Data
Preferences for receiving marketing communications
3. How We Collect Your Data
We collect data when you:
Create an account
Place an order
Contact us
Subscribe to marketing emails
Browse our website (via cookies and tracking technologies)
4. How We Use Your Data
We use your personal data to:
Process and deliver orders
Manage payments and refunds
Communicate regarding your purchases
Provide customer support
Improve website performance
Prevent fraud and unlawful activity
Comply with legal obligations
Send marketing communications (if you opt in)
We only process your data where we have a lawful basis under UK GDPR, including:
Performance of a contract
Legal obligation
Legitimate interests
Consent (for marketing)
5. Payment Processing
Payments on our website are processed by secure third-party payment providers (such as Stripe or similar services).
We do not store full debit or credit card details. Payment providers process your financial information in accordance with their own privacy policies and security standards.
6. Sharing Your Data
We may share your personal data with:
Payment processors
Shipping and courier companies
IT and hosting providers
Professional advisers (accountants, legal advisers)
Government authorities where required by law
We do not sell your personal data.
7. International Transfers
Some of our third-party service providers may be located outside the United Kingdom.
Where data is transferred internationally, we ensure appropriate safeguards are in place in accordance with UK GDPR.
8. Data Retention
We retain personal data only for as long as necessary to:
Fulfill the purposes we collected it for
Comply with legal, accounting, or reporting requirements
Transaction records may be kept for up to 6 years for tax and legal compliance.
9. Your Legal Rights
Under UK GDPR, you have the right to:
Request access to your personal data
Request correction of inaccurate data
Request erasure of your data
Object to processing
Request restriction of processing
Request the transfer of your data
Withdraw consent at any time
To exercise your rights, don’t hesitate to contact us at nexvibeltd@yahoo.com
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).
Website: https://www.ico.org.uk
10. Cookies
Our website uses cookies to:
Enable website functionality
Improve user experience
Analyse website traffic
Support marketing efforts
You can manage cookie preferences via your browser settings.
For more details, see our Cookie Policy.
11. Data Security
We implement appropriate technical and organisational security measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.